Cookie Policy

Our website uses cookies. In this policy, we explain what cookies are, which cookies we use, and how you can manage them.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or smartphone when you first visit a website.
They are used to ensure the website functions properly, to make it more user-friendly, and to gain insight into visitor behaviour.

Which Cookies Do We Use?

  • Functional cookies:
    Necessary for the proper operation of the website and to remember your preferences.

  • Analytical cookies:
    Provide insight into how the website is used so we can improve its performance and user experience.

  • Marketing cookies:
    Used to track your browsing behaviour so that we can display relevant advertisements and personalized offers.

Managing Cookie Settings

When you first visit our website, you will be asked to accept or decline cookies.
You can adjust your cookie preferences at any time through your browser settings.
Please note that disabling some cookies may affect the functionality and performance of our website.

Contact

For more information about our cookie policy, please contact us at:
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Frequently Asked Questions

Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email:  info@ellarosedallas.com